Privacy policy

When you complete our enquiry form, we collect your full name, business name, email address, phone number, the approximate loan amount you are seeking and any details you include in your message.

We also collect limited technical information about your visit, such as pages viewed and general location, through Google Analytics.

We collect this information to respond to your enquiry, understand your finance needs and discuss lending options that may suit your business.

We use your information only to respond to and manage your enquiry. We do not sell your personal information. We may share it with trusted service providers who help us operate, such as our email provider, and, with your agreement, with lenders or partners where needed to progress your application.

Enquiries are sent to us by email and are not stored in a website database. We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Some service providers may store information outside Australia.

Our website uses Google Analytics cookies to understand how visitors use the site so we can improve it. This information is aggregated and does not identify you personally. You can disable cookies in your browser settings or use the Google Analytics opt-out browser add-on.

Our enquiry form is protected by Google reCAPTCHA, which collects hardware and software information to check for spam.

You can ask to access or correct the personal information we hold about you by contacting us. We will respond within a reasonable time.

For any privacy question, email info@blackstagcapital.com.au.

If you have a concern about how we have handled your personal information, please contact us in writing first. We will acknowledge your complaint and aim to resolve it within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or the Australian Financial Complaints Authority (AFCA) if you are eligible.